MSJ Enterprise Delivery Policy
At MSJ Enterprise, we are committed to providing our customers with an exceptional shopping experience, including timely and efficient delivery of your favorite clothing for men, women, and kids. Our delivery policy outlines how we handle the shipping of our products to ensure that you receive your order quickly and securely.
1. Processing Time
- Order Processing: All orders are processed within 1-2 days. Orders placed before 8 PM (local time) are typically processed the same day.
- Verification: For security reasons, some orders may require additional verification, which may extend processing times.
2. Shipping Methods and Delivery Times
We offer various shipping options to meet your needs:
- Standard Shipping: Typically delivered within 3-7 business days.
- Express Shipping: Typically delivered within 2-5 business days.
- Overnight Shipping: Delivered the next business day for orders placed before 8 PM (local time).
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
3. Shipping Costs
- Free Shipping: We offer free standard shipping on orders over 500rs.
- Express and Overnight Shipping: Costs are calculated at checkout based on the delivery address and the weight of the package.
4. International Shipping
- Availability: We ship internationally to select countries. Please check our International Shipping Policy for a list of countries we currently ship to.
- Customs and Duties: Customers are responsible for any customs fees or duties that may apply. These charges are not included in our shipping rates and are determined by the destination country.
5. Order Tracking
- Tracking Information: Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
- Status Updates: You can also check the status of your order at any time by logging into your account on our website.
6. Delivery Issues
- Lost or Stolen Packages: If your package is lost or stolen, please contact our Customer Service team at support@msjenterprise.com. We will work with the carrier to resolve the issue as quickly as possible.
- Incorrect Address: Please ensure your shipping address is correct before finalizing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.
7. Undeliverable Packages
- Returns to Sender: Packages that are returned to us as undeliverable will be processed as a return and refunded to the original payment method, minus any shipping costs incurred.
- Re-shipping: If you would like your order to be re-shipped to a corrected address, please contact our Customer Service team. Additional shipping fees may apply.
8. Delays
- Weather and Carrier Delays: Delivery times may be affected by weather conditions or delays from the carrier. We will notify you of any known delays.
- High Demand: During peak shopping seasons or sales events, processing and delivery times may be longer than usual.
9. Contact Us
If you have any questions about our delivery policy, please contact our Customer Service team at support@msjenterprise.shop or call us at +91 9155653025. We are here to help!
Thank you for shopping with MSJ Enterprise. We appreciate your business and look forward to delivering your order to you.;
If you have any questions about our delivery policy, please contact our Customer Service team at support@msjenterprise.shop or call us at +91 9155653025. We are here to help!
Thank you for shopping with MSJ Enterprise. We appreciate your business and look forward to delivering your order to you.;