Shipping Policy

Shipping Policy

Welcome to MSJ Enterprise! We are delighted to offer stylish and comfortable clothing for men, women, and kids. Our shipping policy is designed to provide you with all the information you need regarding our shipping procedures. If you have any further questions, please do not hesitate to contact our customer service team.

Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

• We offer several shipping options to accommodate your needs:
  • Standard Shipping: 2-5 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1-2 business days
• Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

• Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. The tracking number will be active within 24 hours.
• You can track your order directly on our website or the carrier’s website.

Shipping Address

• Please ensure all shipping information is correct. If there is incorrect or missing information that results in your package being returned to us or delivered incorrectly, we are not responsible for any reshipping costs.
• In the event of an address error, please contact us immediately at support@msjenterprise.shop  so we can assist in resolving the issue.

Shipping Delays

• We strive to meet all delivery timelines, but please note that we are not responsible for delays caused by unforeseen circumstances (e.g., weather conditions, carrier delays, etc.).
• If there will be a significant delay in the shipment of your order, we will contact you via support@msjenterprise.shop or+91 9155653025 .

Lost or Damaged Packages

• MSJ Enterprise is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

Returns and Exchanges

• For information about returns and exchanges, please visit our https://msjenterprise.shop/refund_returns-2/.

Contact Us

• If you have any questions or concerns regarding your order, please contact our customer service team at support@msjenterprise.shop or call us at +91 9155653025 .

Thank you for shopping with MSJ Enterprise!